Khirkira Terms & Conditions — Everything You Need to Know Before You Play

1General Terms & Conditions

Khirkira (hereinafter referred to as "we", "the platform", or "the company") is an online Sports Betting and gaming platform serving users in Bangladesh. These Terms & Conditions constitute a legally binding agreement between you and Khirkira.

By accessing or using our platform, you confirm that you have fully read, understood, and agreed to these terms. If you do not agree with any of the terms, please refrain from using Khirkira.

Khirkira reserves the right to amend these Terms & Conditions at any time with appropriate notice. Continued use of the platform following any changes will be deemed acceptance of the revised terms.

2Account Registration

Creating a personal account is required to use Khirkira's services. You must provide accurate and truthful information at registration. Providing false or misleading information may result in your account being suspended or permanently closed.

• One Person, One Account: Each person may hold only one account. Opening multiple accounts is strictly prohibited.
• Required Registration Information: You must provide your full name, date of birth, mobile number, and a valid email address.
• Password Security: It is your responsibility to keep your account password confidential. Sharing your password with any third party is strictly prohibited.
• Account Transfer: Accounts may not be transferred or sold to another person.

The mobile number and email address provided at registration will be used for all future communications and payments. It is therefore essential that accurate information is submitted.

3Age Verification & KYC

Khirkira believes in responsible gaming. All registered users are required to complete KYC (Know Your Customer) verification. This is done to prevent fraud, money laundering, and participation by minors.

• Identity Document: A clear copy of your National ID (NID), passport, or birth registration certificate.
• Selfie: A recent photo of you holding your ID document.
• Proof of Address: A utility bill, bank statement, or any official government document.

Withdrawals may be restricted until KYC is completed. Verification is typically processed within 24–48 hours. Khirkira may request additional documents at any time.

4Deposits & Withdrawals

Khirkira supports deposits and withdrawals via bKash, Nagad, and other approved payment methods. The name on the user's payment method must match the name on their Khirkira account — transactions from mismatched names will be rejected.

• Minimum Deposit: ৳200 (two hundred BDT).
• Minimum Withdrawal: ৳500 (five hundred BDT).
• Withdrawal Timeframe: Typically within 15–30 minutes for verified accounts.
• Bonus Turnover: Withdrawals are not permitted until the required turnover has been completed after receiving a bonus.
• Withdrawal Method: Withdrawals can only be made to the same payment method used for the deposit.

In the event of a suspicious transaction, Khirkira may place a hold on the withdrawal and carry out additional verification. This is done for your own protection.

5Betting Rules

There are some basic rules all members must follow when betting on Khirkira. These rules apply equally to everyone.

• Bet Confirmation: Once a bet is confirmed, it cannot be cancelled, except through cashout.
• Odds Change: Bets will be settled at the odds displayed at the time the bet was placed.
• Erroneous Odds: If incorrect odds are displayed due to a technical error, Khirkira reserves the right to void the affected bets.
• Match Cancellation: If a match is cancelled, bets are generally voided and stakes refunded.
• Irregular Betting: If a user's betting pattern appears to be working against the system, Khirkira may impose restrictions.

6Bonuses & Promotions

Khirkira regularly offers a variety of bonuses and promotions. Each offer comes with its own terms and conditions that must be followed.

• Welcome Bonus: Bonuses awarded on the first deposit can be withdrawn after the specified turnover requirement is met.
• Turnover Requirements: Typically, you will need to wager 10–20x the bonus amount (this may vary by offer).
• Bonus Abuse: Using false information or multiple accounts to claim bonuses will result in the forfeiture of all bonuses and winnings.
• Validity Period: Bonuses typically expire if not used within 7–30 days.
• Single Offer: Multiple bonuses cannot be combined at the same time unless specifically stated.

Khirkira reserves the right to modify, suspend, or cancel any promotion at any time. It is the user's responsibility to check the terms of all promotions regularly.

7Account Suspension & Closure

Khirkira may temporarily suspend or permanently close your account for any of the following reasons:

• Registering with false or fabricated information.
• Operating multiple accounts.
• Attempting to abuse or manipulate bonuses.
• Suspicion of money laundering or illegal activity.
• Failure to complete KYC verification.
• Threatening or harassing other users.

If an account is closed and a valid balance remains — and the reason for closure is not fraud — the remaining funds will be refunded. In cases of fraud, any remaining balance may be forfeited.

8Responsible Gaming

Khirkira believes betting is for entertainment — not a source of income. We deeply care about the well-being and financial safety of our members.

Khirkira's responsible gaming tools include: daily/weekly/monthly deposit limits, self-exclusion (temporarily locking your own account), cooling-off periods, and access to professional support resources where needed.

If you or someone you know is struggling with a betting addiction, please reach out to our support team. For more information, visit Khirkira's Responsible Gaming page.

9Privacy & Data Protection

Protecting your personal information is one of Khirkira's highest priorities. All data is encrypted using 256-bit SSL technology.

Khirkira uses your information solely for service delivery, verification, and legal compliance. Your data is never sold to advertisers or third parties. For more details, please visit our Privacy Policy page.

10Dispute Resolution

If you have any concerns, please reach out to Khirkira's customer support first. The support team will work to resolve your issue within 48 hours.

• Submit complaints via email or live chat.
• Always include your account ID and relevant screenshots with your request.
• In any dispute over betting outcomes, Khirkira's system logs will be treated as the definitive record.

If you are unsatisfied with the support team's resolution, you may escalate the matter through the formal complaints process.

11Changes & Amendments

Khirkira reserves the right to update these Terms & Conditions at any time. Users will be notified of significant changes via email or SMS. Continued use of the platform after any changes constitutes acceptance of the updated terms.

The date of the most recent update to these terms will always be displayed at the top of this page. We recommend checking this page regularly.

12Contact & Support

If you have any questions about these Terms & Conditions or need clarification on any point, Khirkira's support team is always ready to help.